In the world of online retail, there’s white glove delivery, and then there’s everything else. In a traditional arrangement between an online seller and buyer, the customer finds the item they’re looking for, buys it through an online portal and then awaits delivery. At any time between 48 hours and 10 days, the product is delivered. In these cases, “delivery” means that the product is dropped unceremoniously on the front porch and then abandoned.
For smaller items, that may not seem like such a big deal. For anything over a couple pounds, however, businesses in any industry can find a lot to love by opting for white glove delivery service in Columbus, OH.
What is white glove delivery?
White glove delivery, also known as final mile delivery service in Columbus, OH, is an extra service offered to clients ordering a product that needs to be delivered. Let’s say, for example, that you have just ordered a new dishwasher. Typical delivery service would see the dishwasher delivered to your driveway… but no further.
With white glove delivery service, however, the delivery techs not only transport your new dishwasher to your home, but they also make sure that the old one is carted away, and the new machine is put in its place.
That’s just one example of white glove delivery, a business service that has numerous benefits to both the seller and the customer.
Strike a good first impression
You may operate under the assumption that your product is all that matters. While it is crucial, the first impression you give your customers is also a very big deal. Businesses that operate in a physical location have the luxury of letting their brick-and-mortar décor provide a first impression for their customers. Online retailers aren’t so lucky. For most clients, the first impression you leave is a brown package and some packing peanuts—unless, that is, you opt for a white glove delivery service in Columbus, OH.
Having a trained professional show up willing to set up a new product and answer any questions creates a sense of trust that any consumer will keep with them long after the experience is over.
Add a layer of security
As the world of online sales skyrockets, so does the number of people willing to profit in nefarious ways. In recent years, small-time thieves have taken to snatching delivered goods off of unguarded porches. Homeowners can hide these items all they want, but an enterprising porch pirate can always spot the good stuff.
With white glove delivery service, your new product is transported and delivered directly to your hands, so there’s no need to fear.
For 16 years and counting, Quality Experienced Moving, Inc. has offered premier final mile delivery service in Columbus, OH. We’ve worked with some of the world’s biggest brand names, like Amazon, Home Depot, Pottery Barn and more, and now we want to bring our expertise to your business.
In addition to final mile delivery, we’re happy to offer a variety of transport and courier services. When it needs to get there on time and in one piece, come to Quality Experienced Moving, Inc. We can’t wait to hear from you.